Privacy Policy

Last Updated: 02/03/2026

Rupp & Senn, PLLC, (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website and when you communicate with us, including via SMS text messaging.

Information We Collect

We may collect the following types of information:

Personal Information:
Name, phone number, email address, mailing address, and any other information you voluntarily provide to us through our website, forms, or communications.
SMS Information:
If you opt in to receive text messages, we collect your mobile phone number and records of messages sent and received.
Technical Information:
IP address, browser type, device information, and usage data collected automatically when you access our website.

How We Use Your Information

We use your information to:

Provide and manage our services
Communicate with you regarding appointments, updates, and customer service matters
Send SMS messages only if you have opted in
Improve our website and services
Comply with legal and regulatory requirements

SMS Text Messaging (A2P 10DLC Compliance)

If you provide your mobile phone number and opt in to receive SMS messages from us:

Message Purpose: Messages may include appointment reminders, service updates, informational messages, and customer support communications.
Consent: You will only receive SMS messages if you have explicitly opted in.
Message Frequency: Message frequency varies based on your interaction with us.
Opt-Out: You may opt out at any time by replying STOP to any message.
Help: For help, reply HELP or contact us at [support email or phone].
Message & Data Rates: Message and data rates may apply.

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties for marketing purposes.

Sharing of Information

We may share your information only:

With service providers who assist us in operating our business (e.g., SMS platforms, hosting providers), and only for legitimate business purposes
When required by law, court order, or legal process
To protect the rights, property, or safety of our business or others

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

Request access to or correction of your personal information
Withdraw SMS consent at any time by replying STOP
Contact us to delete your information, subject to legal obligations

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Rupp & Senn, PLLC
Phone: 502-200-1450
Address: 10801 Electron Drive, Suite 102-L, Louisville, Kentucky 40299